“We will be known as the most innovative supplier for Appliances OEMs, reaching a leadership position in this market by delivering competitive solutions to our customers with an outstanding service, becoming the most valued group to our customers, colleagues, investors, and business partners”
MISSION STATEMENT
The ITW APPLIANCE GROUP is part of Illinois Tool Works Inc. and is composed of five divisions groups: ITW Fastex Italy, ITW Fastex USA, ITW Ispracontrols Italy, ITW Appliance Brasil, ITW Metalflex (Slovenija), and Ark-les (USA, Mexico and China). Each one, contributing with its own expertise, creates a unique group delivering innovative solutions to appliance manufacturers with emphasis on cooking, dishwashing, laundry, and refrigeration products. The group offers a global presence with R&D, production, distribution, and sales/customer service centers located in strategic regions. With this structure we are able to act locally but with a global vision, actively practicing lasting teamwork with customers and suppliers.
It is our mission to be the most valued group to our customers, employees, and suppliers. We do this by keeping our operations simple, decentralized, and focused on the market, creating a proper internal environment for fast and accurate responses to customers' needs and desires, developing timely, added-value, and cost effective solutions with innovative ideas and flexible global logistics.
ITW Global Appliance Group follows all ethical principals, acting honestly and incompliance with global and regional laws.
OUR VALUES
Integrity, Honesty and Diversity
Be committed to integrity and ethics.
Show respect for, and value all individuals for their diverse backgrounds, experience, styles, approaches and ideas.
Listen to others for understanding.
Always act honestly.
Passion about our business, quality and innovation
Promote a positive, energizing, optimistic and safe environment.
Serve and satisfy our customers through the quality of our products and services.
Focus on finding solutions and achieving results, rather than making excuses or placing blame.
Keep promises and commitments made to others.
Promote the innovative way of thinking for boosting innovation
We strive for Simplicity
Use ITW 80/20 philosophy throughout our business
Use ITW PLS for putting more focus on Key Customers
Use ITW USa program for simplifying internal processes
Social and Environmental Awareness
We boundary our actions by Social and Environmental awareness
We believe on the importance of correct Social and Environmental behavior for a sustainable business growth.
